Custom software: 4 questions before the build
The questions before the build, in the order they come up
Excerpts from the guides, in the order of the questions.
01
Is the workflow already running?
Scale workflows after demand
Portals and automation pay off once a recurring process exists and its value can be measured. Before that, software is a bet on a workflow nobody has run yet.
How do you build a company digitally? 02
Does it need anything of its own at all?
Does automation always need custom software?
Often not. Many workflows can be connected through existing systems and their interfaces before anything custom is needed.
When does automation pay off? 03
Would a website builder do?
Is a website builder not cheaper?
For a simple presence, yes. As soon as your own workflows, data or integrations arrive, the relationship inverts.
Which technology carries a growing company? 04
How big is the first step?
An MVP limits risk
Login, one central view and one core workflow are enough for a pilot. Everything else is decided once there is real usage, not before.
When is a customer portal worthwhile?
Only then
Customer portals, dashboards and web apps that make processes visible, reduce work and support growth.
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